Our CART for deaf and hard of hearing people provides live, word-for-word text in almost any setting. Whether you are at a doctor’s visit, a hearing or a job interview, you can read every word as people speak.
01 Why it matters
Lipreading and hearing aids help, but they rarely catch every word in a fast conversation. Even so, missing a few details can change a medical decision or a legal outcome.
CART fills that gap with a live transcript on a screen, a tablet or a phone. So the reader can follow the speaker, scroll back and take part with confidence.
Live text on your own device
Works with hearing aids and interpreters
Private, one-to-one sessions
Accurate names and terms
Where we help
Communication access matters everywhere. Still, these are the settings we support most often.
Legal proceedings
Hearings and attorney meetings need full access, because every word can affect the outcome.
Medical appointments
Doctor visits and consultations, so patients understand diagnoses and treatment plans.
Workplace meetings
Interviews and trainings go smoothly when employees can read every word.
Public agency visits
Benefits interviews and public meetings become easier to follow, too.
Support groups
Support sessions deserve full attention, so personal stories come through clearly.
Personal events
Weddings, memorials and family gatherings, so no one misses an important moment.
Every word of a conversation belongs to everyone in it, so nobody should have to guess.
Your rights
Many organizations must provide effective communication, and real-time captioning is one way to do it. The ADA effective communication guide explains when this duty applies.
When you request CART, a few details help the organization plan. So share them early, especially before a medical or legal appointment.
What to mention
FAQ
People often ask us these questions before their first CART session.
Who pays for CART in a medical or legal setting?
Often, the organization that provides the service arranges and pays for communication access. The ADA effective communication guide explains when this applies.
Can CART work alongside a sign language interpreter?
Yes, some people prefer both, so our captioners work beside interpreters without any conflict.
Can I read captions on my own phone?
Yes, when you book remote CART, the text streams to your phone, tablet or laptop through a secure link.
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